FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

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What are check in and check out times?

Check-in time is after 2 pm. Earlier check-in is available on request subject to availability. 

Check-out time is 11 am and we can provide a wake-up service on request. Later check-out is available subject to availability. Charges may apply.

To request different check-in and check-out times please click here to get in touch.

What are the reception hours?

The hotel’s reception is open 24 hours.

What parking facilities are available?

We do not have any designated parking at the hotel however, you can leave your car outside the hotel free of charge between 10 pm and 8.30 am on weekdays and between 1.30 pm on Saturday and 8.30 am on Monday.

PLEASE NOTE spaces during these times are first come first served and very limited.

 

What transport facilities are available?

We are a short 3 – 5-minute walk from Earls Court tube station which is on the Picadilly and District tube lines.

The hotel is also accessible via London Busses 74, C1, C3 and 328.

Click here for more information on the public transport services provided by Transport for London including pricing and how to pay for your journeys.

Which is the nearest London airport?

Heathrow is the nearest airport to the hotel.

From Heathrow, you can take the Picadilly tube line directly to Earls Court tube station. The underground tube journey is 35 – 45 minutes and the walk from Earls Court tube station to the hotel is around 3 – 5 minutes.

Do you provide a concierge service?

Yes, we can arrange taxis, private transport, local tours and other services on request. Please click here to get in touch and make your concierge requests for your stay.

Is there a luggage store at the hotel?

We have a luggage room that is free for all guests to use and each room has a lockable safe box.

What is the hotels smoking policy?

The hotel is strictly non-smoking in all inside areas. There is a designated smoking area outside the hotel.

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What payment methods do you accept?

We accept all major payment cards.

What time is breakfast served?

Breakfast is served every morning between 7.30 am and 10 am.

What type of breakfast do you serve?

We serve a buffet breakfast with a selection of hot and cold breakfast food which can be purchased directly from the hotel. Please note that we do not offer a complete gluten-free breakfast option.

Does the hotel have a lift?

The hotel has a lift to all floors.

Can you provide a baby cot?

Yes, we have baby cots available and pride ourselves on being a child-friendly hotel. However, you must request a cot prior to your stay to ensure availability, please click here to get in touch and make a baby cot request for your stay.

Do you allow pets at the hotel?

No, the hotel is completely pet-free.

Does the hotel have air conditioning?

Our rooms are not air-conditioned but we are can provide fans upon request.

Can I change or modify my booking?

Depending on your type of booking we may be able to cancel or modify the terms of your stay.

Please click here to contact us for more information about changing your booking or if you have any special requests to note with us before your stay.

BOOK A ROOM

Westbury Hotel Kensington

Find Us

22 - 24 Collingham Place
Kensington
London
SW5 0PZ

Contact

0207 373 0666

reservations@westburykensington.co.uk

          

Westbury Hotel Kensington

Find Us

22 - 24 Collingham Place
Kensington
London
SW5 0PZ

Contact

0207 373 0666

reservations@westburykensington.co.uk